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CHECKLIST FOR WATER/SEWER SERVICE APPLICATION
OWNERS: Along with the NEW SERVICE application, please provide:
Copy of the Settlement Statement**;
Valid Government Issued picture identification; Completed
Certificate of Compliance or Exemption Form.
Management Agreement; ONLY if you will have your property managed by a third party.
**In lieu of settlement statement; Deeds (e.g., Foreclosure, Security and Warranty) may be submitted;however, the document MUST be recorded by the court.
Certificate of Compliance: This form is required for properties in unincorporated DeKalb County purchased after 06/01/2008 and were built before 1993. If there is any question to whether you are in unincorporated or incorporated DeKalb County please check your address at http://web.co.dekalb.ga.us/PropertyAppraisal/realSearch.asp. The Tax District field will display “unincorporated” if it is in unincorporated DeKalb County, but for incorporated properties the field will display a city name (e.g., “Avondale” or “Decatur”). This form must be submitted within 30 days of receipt of the application to avoid an interruption of service. NO EXTENSION will be given for any occupied properties. To schedule an appointment for an inspection you may contact any licensed plumber or home inspector.
Exemption Form: Please refer to the Exemption Form for the list of exemptions. Be sure to check the
box next to the appropriate exemption. NOTE: The box stating “Any real property that is being advertised for foreclosure;” does not include a home purchased as a foreclosure unless the property was purchased on the courthouse steps, which means there was no closing or settlement statement. The Exemption Form should be submitted with your application, proof of ownership and identification.
TENANTS: Along with the NEW SERVICE application please, provide:
*Please note that the OWNER/MANAGEMENT COMPANY of the property must have an account in order for a tenant to establish service.
First page of lease, which includes owner/tenant information and dates of lease;
Signature page of lease, which includes signatures of both parties on lease; Valid Government Issued picture identification.
MANAGEMENT COMPANY: Along with the NEW SERVICE application, please provide:
*Please note that the OWNER of the property must have an account in order for a Management Company to establish service;
*HOWEVER, if the OWNER provides a copy of Management Agreement with their application the Management Company will not need to apply.
Management Agreement, which includes owner information and dates of contract, and signatures of both parties on the agreement.
Valid Government Issued picture identification of the representative of the company that completes the application.
REALTORS: Along with the NEW SERVICE application, pleaseprovide:
Listing Agreement OR Proof of Assignment; which should have the property address, the realty company name, and the realtor name that is applying for service.
Valid Government Issued picture identification of realtor.
INSPECTION (30 days): Along with the TEMPORARY SERVICE application, please provide:
$90 ($45 “turn on” fee and $45 “turn off” fee) - (If the property is purchased before the inspection period (30 days), $45 credit will apply toward your firstbill).
Mailing address for statement, which should be different than the service address. Valid Government Issued picture identification.
**Applications can be emailed (using new address in the subject line), faxed, mailed or brought in to our office.
DeKalb County, Georgia |
Utility Customer Operations |
774 Jordan Lane, Suite 200
Decatur, Georgia 30033
Phone: (404)
Email: newwaterservice@dekalbcountyga.gov
Hours: 8:00 a.m. – 5:00 p.m., Monday through Friday; excluding legal holidays
APPLICATION FOR WATER/SEWER SERVICE
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For Office Use Only |
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Account Number |
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Closing Date/Beginning Lease Date |
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Please Print |
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Name: |
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(Last, First MI OR Business Name) |
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C/O: |
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OWNER |
TENANT |
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MANAGEMENT COMPANY |
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REALTOR |
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Service Address: |
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(Street Address) |
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(City, State, and Zip Code) |
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Mailing Address: |
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(If different than Service Address) |
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(City, State, and Zip Code) |
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Telephone Number: |
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Cell Phone Number |
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Email Address: |
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_ Enroll in |
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Yes |
No |
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Social Security Number/Tax ID |
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Driver’s License/ID Number: |
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Previous Address(If DeKalb County): |
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Leave on at Previous Address: |
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Yes |
No – Please disconnect on: |
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(If DeKalb County) |
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In consideration for receiving water and/or sewer service from DeKalb County, Georgia, at the above location, I hereby acknowledge responsibility for payment of service billings. A
Residential water accounts are billed on a
I understand that DeKalb County is not responsible for water damage to this property or its contents. If the water is off, it
(Initials) may take up to 5 business days to have service restored. Any additional trips to property will be assessed a $45 trip
charge. |
UNLOCK METER ONLY |
In consideration for having water service initiated/restored at the above address, I agree to ensure that all water service facilities (sink and tub faucets/inside and outside, toilets, etc.) are turned off; or that someone will be on the property to check for leakages. We recommend that you turn off your private cut off valve, if applicable. Once the application is processed, it may take up to
5 business days to restore water service.
Signature:Date:
***APPLICATIONS WILL NOT BE PROCESSED WITHOUT APPROPRIATE DOCUMENTATION- PLEASE REFER TONEW SERVICE CHECKLIST***
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Common mistakes
Filling out the Dekalb County Water Application form can seem straightforward, but many individuals make common mistakes that can delay their application process. One frequent error is providing incomplete personal information. Applicants often forget to include essential details such as their full name, address, or contact information. Omitting any of these can lead to confusion and potential rejection of the application.
Another mistake arises from inaccuracies in the information provided. For instance, applicants might misstate their property address or use outdated contact information. This can create issues in processing the application and may result in delays in service activation. It’s crucial to double-check that all information is current and correct.
Many people also overlook the importance of reading the instructions carefully. Each section of the application may have specific requirements, and failing to follow these can lead to errors. For example, some applicants might not realize that certain documents need to be attached, such as proof of identity or property ownership. Missing these documents can halt the application process.
Additionally, individuals often neglect to sign and date the application. This simple step is essential, as an unsigned application is typically considered incomplete. It’s easy to forget, but a signature confirms that the applicant agrees to the terms and conditions outlined in the form.
Payment errors can also pose a significant problem. Some applicants may miscalculate fees or fail to include the required payment altogether. Ensuring that the correct amount is submitted along with the application is vital for timely processing.
Another common oversight involves the choice of service type. Applicants sometimes select the wrong type of water service, whether it be residential or commercial. This can complicate the application and lead to unnecessary delays as the application is reviewed for the correct service type.
In some cases, individuals may not provide a valid form of identification. Acceptable forms of ID should be clearly outlined in the application instructions. Not adhering to these requirements can result in rejection, so it’s important to verify that the identification submitted meets the criteria.
Lastly, applicants may fail to keep a copy of their completed application for their records. This can be problematic if there are questions or issues that arise later in the process. Retaining a copy ensures that individuals have all the necessary information on hand should they need to follow up.
Dos and Don'ts
When filling out the Dekalb County Water Application form, it is essential to follow certain guidelines to ensure a smooth process. Below is a list of things you should and shouldn't do:
- Do read the instructions carefully before starting the application.
- Do provide accurate and complete information in all required fields.
- Do double-check your application for any errors before submission.
- Do keep a copy of your completed application for your records.
- Do submit your application by the specified deadline.
- Don't leave any required fields blank.
- Don't use abbreviations unless specified in the instructions.
- Don't submit the application without reviewing it thoroughly.
- Don't forget to include any necessary supporting documents.
By adhering to these guidelines, you can help ensure that your application is processed efficiently and effectively.
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